Fulfilment at KS-Europe
Flexibility is our strength
You’re an ambitious online vendor and want to concentrate on your core business?
This is where we come in. At your request, KS-Europe will deal with your entire mail-order logistics or only certain operations for you. We’ll be glad to provide you with a flexible and customised quote.
As a fulfilment specialist, we can provide you with high-quality services with short throughput times – and generally more economically than would be possible with in-house handling. The majority of your customers take prompt handling for granted, making speed a factor for success. We work in multiple shifts and can therefore guarantee you fast processes. Our facilities in Pilsen are located centrally in Europe and are ideal for shipping to Germany, Austria, and Switzerland.
Fulfilment covers a very wide range of operations:
- Prior to shipping:
goods examination, warehouse admission, warehousing, stocktaking, order management …
- Connected with shipping:
picking, packing, invoice printing, specific and non-specific parcel inserts, franking, shipping, customs clearance …
- After shipping:
returns receipt and preparation, settlement, …
Our clients have a choice of IT system: we use JTL or your own system with the appropriate interface.
Our experience covers a wide variety of product groups such as:
- foods / luxury food, alcoholic drinks, and tobacco
- writing implements (e.g. fountain pens)
- food supplements
- bathroom fittings
We find the ideal form of storage for your products:
- shelving racks for small objects (e.g. boxes)
- classic pallet storage (on euro-, disposable, CHEP, and ISPM pallets …)
- cost-effective storage in high-level racks
We know how important it is for your customers to have their ordered products in their hands quickly, which is why we ensure short throughput times and same-day dispatch. Together, we define service-level agreements (SLA).
At your request, we take care of procuring the operating materials you require such as cardboard packaging and material for shipping, packaging, and padding. Our attractive purchasing conditions, obtained by virtue of our networks and as part of Otto Group, are advantages we are glad to pass on to you.
We’ll be pleased to organise your transport needs, too. We work with the familiar postal and parcel services (Deutsche Post, Hermes, DHL, dpd, UPS, …), enabling you choose your trusted CEP-service provider. For shipping to Germany, we are treated as a German location as our facilities are situated close to the German border. In other words, you can have a German sender’s and return address if you wish as well as short delivery times like those for shipping from Germany.
We have longstanding partners for shipping to other countries as well (e.g. Schweizer Post, Quickmail, Österreichische Post, …) and will be glad to handle customs clearance and taxation for Switzerland and overseas for you.
Our customer-support service in Karlsruhe provides you with specific contact partners.